California users: Click here to see our Privacy Information for California Residents

Creatif Franchising LLC   (“creatif-franchise.com”, “we” or “us”) provides the creatif-franchise.com website and various digital content and services available at or through that website and related mobile applications (taken together, the “Service”). It is our policy to respect your privacy regarding any information we may collect while operating the Service, as set forth below.

Website and App Usage

Like most website and mobile application providers, Créatif automatically receives and collects certain information when you access or use the Service. This may include information such as pages viewed, links or buttons clicked, browser type, device type, operating system, language preference, referring page or site, approximate location derived from IP address, IP address, date and time of requests, and similar usage, device, and log information.

We use this information to operate, secure, maintain, improve, and understand how visitors use the Service, including to diagnose technical issues, measure website performance, improve user experience, and evaluate the effectiveness of our content and services.

Some of this information may be considered personal information under applicable privacy laws, either by itself or when combined with other information. We may also use aggregated or de-identified information to understand trends and usage of the Service.

Aggregated Statistics

We may collect and use information about how visitors use the Service, such as which pages, features, activities, services, or content are viewed or used most often. We may use this information to understand trends, improve the Service, evaluate content and service performance, and make business and operational decisions.

We may share aggregated or de-identified information that does not reasonably identify an individual, for example general usage trends or summary statistics. We do not disclose personally identifying information except as described in this Privacy Policy.

Gathering and Use of Personally-Identifying Information

Some visitors choose to interact with the Service in ways that require us to collect personal information. The amount and type of information we collect depends on the nature of the interaction.

For example, we may collect personal information when you sign up for communications, submit a contact form, request information, create or access an account, make or manage a booking, register for a class, workshop, camp, party, or event, purchase or inquire about products or services, use a franchise inquiry form, contact us by email or phone, or otherwise communicate with us.

Depending on the interaction, the information we collect may include your name, email address, phone number, ZIP code, mailing address, selected studio location, requested service or event information, booking or registration details, participant information you choose to provide, message content, and other information you choose to submit. If you make a purchase or booking, payment-related information may be collected and processed by our payment or booking service providers as needed to complete the transaction.

We collect personal information that is reasonably necessary or appropriate to provide the Service, fulfill your request, process transactions, communicate with you, improve our services, maintain records, protect our rights and the security of the Service, and comply with applicable law.

If you provide your email address, phone number, or other contact information, we and, where applicable, the studio or activity provider associated with your booking or request may use that information to communicate with you. These communications may include transactional messages, such as confirmations, reminders, scheduling updates, customer-service responses, and account or booking-related notices. Where permitted by law and subject to any required consent, we may also send marketing communications about activities, promotions, updates, or new features.

You may opt out of marketing communications as provided in those communications, such as by using an unsubscribe link in a marketing email or replying “STOP” to eligible text messages. You may not opt out of transactional or service-related communications that are necessary to provide the Service or respond to your request.

You may choose not to provide certain personal information, but doing so may prevent you from using certain features of the Service or completing certain transactions, bookings, registrations, or requests.

If you send us a request, comment, review, testimonial, feedback, or other communication, we may use it to respond to you, improve the Service, support other users, or for other legitimate business purposes. We will not intentionally publish personal contact information from such communications without permission, except as required or permitted by law.

Disclosure of Certain Personally-Identifying Information

creatif-franchise.com may disclose personal information to employees, contractors, affiliated organizations, service providers, suppliers, professional advisors, technology vendors, marketing and communications providers, and other parties that reasonably need the information to process it on creatif-franchise.com’s behalf, provide services available through creatif-franchise.com, respond to inquiries, operate the franchise development process, or support our business operations.

Some employees, contractors, affiliated organizations, service providers, suppliers, or other recipients may be located outside of your state, province, or country. By using the Service, you understand that information may be processed in locations where privacy laws may differ from those in your jurisdiction. creatif-franchise.com does not rent or sell personal information for money.

creatif-franchise.com may disclose personal information in response to a subpoena, court order, legal process, governmental request, or when creatif-franchise.com believes in good faith that disclosure is reasonably necessary to protect the safety, wellbeing, property, or rights of creatif-franchise.com, you, third parties, or the public.

creatif-franchise.com takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Cookies and Similar Technology

We use cookies and similar browser technologies, including localStorage, to operate the Service, remember preferences, maintain site functionality, improve user experience, understand website usage, and support analytics or advertising according to your consent choices.

When you visit the Service, you may be presented with a cookie banner that allows you to accept all cookies or reject non-essential cookies. If you reject non-essential cookies, we do not initialize non-essential analytics or marketing tags. We may still use cookies or similar technologies that are necessary or functional, such as those used to remember your cookie preference, maintain website functionality, remember selected studio/location preferences, or provide features you request.

You can change your cookie choice at any time by using the “Cookie Preferences” link in the site footer. You may also configure your browser to block or delete cookies, but some features of the Service may not function properly without certain cookies or browser storage technologies.

We may use third-party analytics or advertising tools, such as Google Analytics or similar services, according to your cookie choices. We do not currently use Meta/Facebook Pixel on creatif.com.

3rd Party Tools for Usage Statistics and Tracking

We may use third-party analytics, advertising, or measurement tools to help us understand how visitors use the Service, measure website performance, evaluate content and marketing effectiveness, and improve our services. These tools may use cookies, pixels, tags, browser storage, or similar technologies according to your cookie choices.

Where required or supported, we configure analytics and advertising tools to respect your cookie-consent selection. If you reject non-essential cookies, we do not initialize non-essential analytics or marketing tags. If you accept all cookies, analytics tools such as Google Analytics may process information about your use of the Service, such as pages viewed, browser and device information, approximate location, referral information, and interactions with our website.

We currently use Google Analytics according to your cookie choices. You can learn more about Google Analytics and available opt-out tools here: https://tools.google.com/dlpage/gaoptout

We do not currently use Meta/Facebook Pixel on creatif.com.

Third-Party Services and External Resources

The Service may use or link to third-party services and external resources to provide website functionality, maps, location search, fonts, icons, embedded content, booking, payment processing, communications, analytics, advertising, security, hosting, or other features.

For example, we may use services such as Google Maps to display studio locations and help users find nearby studios. When you view or use map or location features, related information, such as browser or device information, IP address, search terms, or browser-provided location information, may be processed by Google Maps to provide map, geocoding, distance, and location functionality.

We may also use third-party resources such as Google Fonts, Font Awesome, video providers, payment processors, booking providers, communications providers, analytics providers, advertising or measurement providers, and other technology vendors. These third parties may receive information such as your IP address, browser or device information, referring page, pages visited, interaction information, or information you choose to provide when using those services.

Use of third-party services may be subject to the privacy policies and terms of those third parties. We encourage you to review their privacy policies and terms.

Business Transfers

If creatif-franchise.com, or substantially all of its assets, were acquired, or in the event that creatif-franchise.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of creatif-franchise.com may continue to use your personal information as set forth in this policy.

 

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or the Service.

When we update this Privacy Policy, we will revise the effective date shown on the policy. The updated Privacy Policy will be posted on the Service.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after an updated Privacy Policy is posted means that you have reviewed and understand the updated policy.

Privacy Information for California Residents

If you are a California resident, this section provides additional information regarding how creatif-franchise.com collects, uses, discloses, sells, or shares “personal information,” as defined by the California Consumer Privacy Act, as amended (“CCPA”).

Categories of personal information we collect

Depending on how you interact with creatif-franchise.com, we may collect the following categories of personal information:

• identifiers, such as name, address, email address, phone number, and similar contact information;
• commercial information, such as inquiry, transaction, or service-request information;
• internet or other electronic network activity information, such as pages viewed, usage information, browser or device information, referring pages, and interactions with the website;
• geolocation information, such as approximate location based on IP address;
• professional, employment, financial, business ownership, investment, franchise inquiry, or similar information you choose to provide;
• inference information, such as interests or preferences based on interactions with us;
• other information that identifies, relates to, describes, or can reasonably be associated with you.

Some information may fall into more than one category.

We may collect personal information directly from you, automatically when you use creatif-franchise.com, from service providers, marketing or communications providers, analytics providers, advertising or measurement providers, affiliates, business partners, or other sources consistent with this Privacy Policy.

We may use and disclose personal information for the purposes described in this Privacy Policy, including to respond to franchise inquiries, communicate with you, evaluate franchise interest or qualifications, operate and improve creatif-franchise.com, analyze website usage and performance, conduct marketing where permitted by law and subject to your choices, protect our rights and the security of the website, comply with legal obligations, and support our business operations.

We may disclose personal information to employees, contractors, affiliated organizations, service providers, suppliers, professional advisors, technology vendors, marketing and communications providers, analytics providers, advertising or measurement providers, legal authorities, and other parties as described in this Privacy Policy.

We do not sell personal information for money.

We may use analytics, advertising, or measurement tools according to your cookie choices. To the extent any use of advertising or measurement technologies is considered a “sale” or “sharing” of personal information under the CCPA, you may control non-essential analytics and marketing technologies through our cookie banner and the “Cookie Preferences” link in the website footer.

We may collect sensitive personal information only as reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law. For example, if you voluntarily provide financial, investment, ownership, or similar information in connection with a franchise inquiry, we may use that information to respond to and evaluate the inquiry.

We do not use sensitive personal information for purposes that would require a right to limit under the CCPA unless we provide the required notice and right to limit.

California residents may have the right to:

• know what personal information we collect, use, disclose, sell, or share;
• access or receive a copy of certain personal information;
• delete certain personal information;
• correct inaccurate personal information;
• opt out of the sale or sharing of personal information;
• limit the use and disclosure of sensitive personal information in certain circumstances;
• not be discriminated against for exercising privacy rights.

These rights are subject to legal limitations and exceptions.

To submit a California privacy request, contact us at privacy@creatif.com or info@creatif.com. We may take reasonable steps to verify your identity before responding. Authorized agents may submit requests on behalf of California residents, subject to verification and proof of authorization as permitted by law.

Where required by applicable law and technically feasible, we will honor browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale or sharing for the browser or device that sends the signal.

California’s “Shine the Light” law permits California residents to request certain information about disclosure of personal information to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

Privacy Information for Nevada Residents
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to additional persons. If you are a Nevada resident and you have purchased services or products from us, you may submit a request to opt out of any potential future sales under Nevada law by contacting us via e-mail at info@creatif.com. Please note we may take reasonable steps to verify your identity and the authenticity of the request.

Questions or Requests to Delete
If you have questions about your personal data or would like us to delete your personal data from our records, please contact our support team at info@creatif.com. If you request that we delete your personal data creatif-franchise.com will use reasonable efforts to remove it from the Service, but you acknowledge such data may not be made immediately unavailable.

EFFECTIVE DATE: May 28, 2026